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Emergency in Croatia (Hrvatska)

Pay parking in Croatia (Hrvatska)

Emergency numbers

Emergency numbers

112 single emergency number (free from any phone).
Police 192, fire brigade 193, ambulance 194, sea rescue 195.
HAK roadside assistance 1987 (from abroad +385 1 1987 or +385 1 4693 700). Road conditions 072 777 777 (+385 1 464 0800 from abroad).

Source: hakom.hr · checked on 2026-10-16

Roadside assistance

Roadside assistance

HAK roadside assistance: 1987 from Croatia (free, 24 hours a day, 365 days a year); from abroad +385 1 1987 or +385 1 4693 700. Serves domestic and foreign drivers on public roads in Croatia, including tourists in transit. Procedure: hazard lights, vest, triangle at least 100 m behind the car, then call.

Source: www.hak.hr · checked on 2026-10-16

Towing without being overcharged

Towing without being overcharged

Call your club or insurer yourself first (ADAC +49 89 22 22 22, HAK 1987); helpers who appear uninvited may be fake.
Lock the car, step away to call, and let nobody touch it until the club confirms by phone.
Do not trust a claim that your club will pay.
If you must use an unknown operator, agree the company, destination and total price first.
Ask for a detailed invoice and pay only under protest.
If pressured or threatened, call 112 or the police; photograph car and plate only if safe.
Keep invoice, proof of payment and papers: only you, as the victim, can file a fraud report.

Source: www.adac.de · checked on 2026-10-16

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After an accident

  1. Stop, switch on the hazard lights and put on a high-visibility vest before you leave the vehicle.
  2. Warn other traffic with the warning triangle, at the distance the local rules require.
  3. Check for injured people. If anyone is hurt, call the emergency number and give your position.
  4. Take photos before vehicles are moved, if it is safe. Move them only when they block traffic or the police tell you to.
  5. Exchange names, addresses, number plates and insurance details with the other drivers. Note witnesses.
  6. Do not sign a statement you do not understand or cannot read. Fill in the accident report together if you agree on what happened.
  7. Tell your insurer or assistance service as soon as you can, and keep every document and receipt.

Open the accident report helper

General guidance, not legal advice. Rules differ between countries; follow the instructions of the police and emergency services.

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Emergency information ×

What this page is for

Emergency numbers and what to do after a breakdown or accident in this country.

Tips

  • Save the numbers on your phone before you leave.
  • The accident helper can prepare a sheet for your insurer.

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